NTX Medical Clinic – office of Dr. Deepa Chintala offers comprehensive care for adults. Our physicians and staff provide a variety of health services allowing patients to receive all of their health care needs within our office.

We welcome new patients and can often accommodate same day appointments.

Making an Appointment

Your Appointment – On your first visit, we will begin a permanent record. Please bring any medications you are taking, so that we may accurately determine the dosage and frequency. We will ask you to complete a medical history and registration form. Please bring your insurance card and try to arrive at least thirty minutes early for your first visit. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.

Making Appointments – There are three appointment categories:

• Annual Exams or New Patient Visits – This will take one hour including check-in time, filling out forms, and the actual physician visits.
• Follow-up Exams – About thirty minutes
• Sick Visits- This depends on the illness, but plan on at least thirty minutes

Canceling an Appointment

If you decide that you are unable to keep your appointment or you are going to be late, please call your physician’s office as soon as possible. This courtesy allows us to be of service to other patients.

Late Policy

If you arrive more than 10 minutes late, we will try our best to accommodate you by:

1. Rescheduling you for the next available appointment (which may or may not be the same day).
2. Rescheduling you with our Physician’s Assistant or another doctor in the office.
3. Offering to have you wait to see if there is a no-show or cancellation.

If you cannot arrive at your appointed time, and you know you are going to be more than 10 minutes late, please call to inform us and to see which of these options are available.

Emergency Care

If you have an urgent problem, you may call your physician’s office to schedule an appointment. However, if you feel it is a life threatening emergency, call 911. Do not delay by calling the doctor’s office first.

Prescription Refills

Our preferred method for refilling prescriptions is to have your pharmacist call our office with your name and the prescription you need refilled. Because we do not have access to your medical records at night or on weekends, we are unable to refill prescriptions during those times.

Confidentiality

At NTX Medical Clinic, we have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends, or relatives without your written permission.